Customer support

During rental

You can ether prolong your rental period in written form or personally in our offices 48 hours before your rental period ends. The price of the prolongation will be calculated by our current price list.

You can change the drop off office, however in such a case, an additional fee is charged for this service.

If you have subsequently decided to go to a different country, or use the ferry, let us know so we can activate the additional services needed for this. They will be charged during vehicle drop off.

In our selection of additional equipment, you can choose GPS (satellite), child seats/booster, winter tires, tire chains.

If you have decided to add an additional driver to your contract you can come to the nearest CARWIZ office with a valid driver’s licence of the driver you want to add. The additional drivers fee is charged from the date you added the additional driver.

You can return the vehicle before the time stated in the contract. In that case, you will pay the amount of time the vehicle was used. However, due to the difference in calculations, there can be a price change from the current situation and the situation during the reservation process.

If you reserved and paid for the reservation via one of the rental agencies, for your price deduction please contact them directly.

Unfortunately, you can not. Insurance packages can be purchased only durig vehicle pick-up.

All our users can drive around with a rented vehicle in all the countries of Europe, with the exception of Kosovo, Romania, Bulgaria, Serbia, United Kingdom and Ukraine.

Contact us

To enhance your browsing experience, CARWIZ web page use cookies and similar technologies. If you continue viewing this website, we will consider that you agree with their usage. More information »